Help
Learn how to use BestChar and find answers to common questions
Video Guides
Easy-to-follow video tutorialsCreate a Chatbot in 5 Minutes
Easy step-by-step guide from start to finish
5:30Install Chatbot on Your Site
How to add to Wix, Shopify, and more
3:45Add Product Info to Chatbot
Auto-learn from your website URL
4:20View Conversation History
How to check customer inquiries
2:15Frequently Asked Questions
What is BestChar?
BestChar is an AI-based character creation and chat platform. You can create AI characters with diverse personalities and have conversations with them. We also provide an API for developers.
How do I get started?
1. Sign up 2. Verify email 3. Create character 4. Start chatting! For API usage, get your API key from the dashboard.
I want to delete my account
You can select "Delete Account" in your account settings. All data will be permanently deleted upon deletion and cannot be recovered, so please backup important data first.
I forgot my password
Click "Forgot Password" on the login page Enter your email Check for the reset link. If you don't receive the email, check your spam folder.
How many characters can I create?
Free: 3 / Basic: 20 / Pro: 100 / Enterprise: Unlimited
Can I change a character's personality?
Yes, you can modify the personality description on the character edit page. Changes are applied immediately and will be reflected in your next conversation.
Can I use it for free?
Yes, with a free account you can send 1,000 messages per month and create 3 characters. Consider a paid plan if you need more features.
I want to change my plan
You can change your plan anytime from the "Pricing" page in the dashboard. Upgrades take effect immediately, downgrades apply from the next billing cycle.
How do I get an API key?
Go to Dashboard "API Key Management" to create a new key. The key is only shown once upon creation, so save it securely and regenerate immediately if exposed.
How do I check API usage?
Check real-time API usage, daily/weekly/monthly statistics, and remaining credits on the "Usage" page in the dashboard.
Chat responses are slow
1. Check internet connection 2. Clear browser cache 3. Try a different browser 4. Check server status page. Contact support if the issue persists.
I'm getting a 401 error on API calls
1. Check API key 2. Verify Authorization header format (Bearer YOUR_API_KEY) 3. Check if key has expired 4. Verify permissions
Need more help?
If you couldn't find what you're looking for, contact us directly