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Security Policy

Last updated: January 1, 2024

Security Status: Normal

Last check: October 17, 2026

Security Policy

BestChar ("Company" or "we") prioritizes user privacy and data security, providing safe services through robust security measures.

1. Security Principles

  • Confidentiality: Ensure only authorized users can access information
  • Integrity: Maintain accuracy and completeness of data
  • Availability: Ensure stable service availability

2. Data Security

Encryption

  • HTTPS/TLS 1.3: Latest TLS protocol applied to all web communications
  • AES-256: Database encryption
  • End-to-End Encryption: End-to-end encryption of sensitive data

Access Control

  • Role-Based Access Control (RBAC)
  • Multi-Factor Authentication (MFA) support
  • Session management and automatic expiration

3. Infrastructure Security

  • AWS security services utilization
  • WAF (Web Application Firewall)
  • DDoS protection system
  • 24/7 security monitoring

4. Vulnerability Management

  • OWASP Top 10 compliance
  • Regular security audits and penetration testing
  • Automated vulnerability scanning

5. Security Incident Response

For security incidents: security@ibou.ai

Effective Date: January 1, 2024

Security Inquiries

Report vulnerabilities to us.

Report Security Incident

Report suspicious activities.

Security Certifications & Compliance

ISO 27001
In Progress
SOC 2
Planned
ISMS-P
Preparing
CSA STAR
Reviewing